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Exchanges + Returns

Need an exchange or return?

If you are unhappy with your order, we certainly will accept returns or exchanges if item is in good condition within 45 days. If you are in need of a refund or exchange, please contact us at hello@kilohandco.com (please don't use social media!) and reference your order #!

Where should you send your return?

You will receive a return label via e-mail to be shipped to 308 N. Main Street Plymouth, MI 48170

What should you ship your item back in?

Please use the bag it came in! We love recycling! If you've already tossed the bag, you can use any other envelope/mailer of your choice.

 

Please reach out with any questions! We'd LOVE to make any issues with your order right!